a) How can I place order?
A: You can contact us by email about your order details, or place order on line.
b) How can I pay you?
A: After you confirm our PI, you can pay through T/T (HSBC bank) and L/C.
c) What’s the order procedure?
A: 1. First we discuss order details, production details by e-mail or online consultation (Wechat / WhatsApp).
2. Then we issue an PI for your confirmation. Customer should makes payment deposit before we enter production.
3. After we receive the deposit, we start to process the order.
4. Before production has been finished, we will contact you for machine details video to confirm and you should prepare the rest payment.
5. After the rest payment has been received, we start to ship out the goods for you.
d) How do you control quality through production process?
A: We have spot inspection and finished product inspection. We check the semi-finished goods before they go into next step production process.
e) How do you handle when your clients received defective products?
A: We offer one year warranty, and unartificial damage can be replaced free for charge. If you have a small problem, we will help you by send a video or a graphic. Anytime you has question, you can seek advice from phone call or online consultation (Wechat/ WhatsApp).
Changshu Shunlida Plastic Product Factory
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